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Manager, Video Operations

NBC Sports Group

Location: Stamford, CT
Job Status: Full Time
Posted/Updated: 4/12/2018

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Job Description:

ResponsibilitiesThe Manager of Video Operations will be responsible for leading the Video Operations team in successfully delivering all direct-to-consumer digital events on NBC Sports, Olympics, Golf Channel, NBCS Gold, Telemundo Deportes, and Playmaker clients, among others. These events occur on a 24/7 schedule, and the Manager of Video Operations will be need to be sure all shifts are covered and escalations properly handled in real-time.Responsibilities
  • Lead operational team of over 20, coordinating schedules, training, hiring, and serving as point of contact for key stakeholders
  • Collaborate with outside vendors and internal resources such as developers, designers, editorial and advertising operations in a cross functional capacity
  • Troubleshoot and debug issues in the live environment as first point of contact
  • Allocate resources and ensuring appropriate coverage for all events
  • Implement and track new workflows across all platforms
  • Provide hands-on, real-time direction to the operations team
  • Lead operational event planning with internal and external teams
  • Exhibit best practices for design and usability within web, mobile and e-mail mediums
  • Planning for large size events, including prep, design and execution of designated workflows
  • Ability to adjust teaching styles for team members
  • Coordinate shift schedules and assist with maintaining digital workflow equipment
  • Own and manage outstanding issues internally & externally, including outstanding RCAs
  • Self-motivate, self-manage, and work well with team members
Qualifications/RequirementsBasic Qualifications• BS/BA in a relevant field and/or equivalent experience• Minimum three years' experience in digital video delivery, live sports operations, or tv broadcast operations • Minimum one year experience managing a team • Familiarity with signal acquisition and digital video workflows• Be comfortable with online CMS, Wikis and other task management systems• Ability to adapt/adopt new technology and solutions easily• Maintain strong leadership skills and committed to being a team player• Exhibit excellent organization and communication skills, attention to detail and the ability to clearly and concisely articulate complex concepts for a variety of audiences• Ability to work holidays weekends, late nights and or long hoursEligibility Requirements• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered• Willingness to travel and work overtime, and on weekends with short notice • Must be willing to work in Stamford, CT and provide own transportation during off hours (i.e late nights and or early mornings)• Must be willing to submit to a background investigation• Must have unrestricted work authorization to work in the United States

Desired Characteristics

• Have prior experience with Video production and editorial practices
• Familiarity with Sports is a plus
• Work well with others and having a willingness to jump into various task
• Be able to multitask and handle many tasks at once
• Have a passion for digital media platforms and entertainment industries


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