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Implementationist - EG

NBC Sports Group

Location: Orlando, FL
Job Status: Full Time
Posted/Updated: 6/13/2018

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Job Description:

ResponsibilitiesJob Duties
  • Reporting to the Course Sales Managers, this position will be responsible for daily operations and systems support for golf course partners and GN Plus specialists.
  • The GolfNow Plus Implementationist day-to-day responsibilities
  • Initial touch base with GN Plus client, which includes collecting social media credentials and applying auto-pricing to all online inventory
  • Respond to inbound correspondence, both through email and by phone, from course partners related to the onboarding of GolfNow Plus on an as needed basis
  • Become an expert in use of GolfNow Central, GolfNow's management software that powers the tee time inventory and information provided on GolfNow.com
  • Become an expert in use of GolfNow Plus local brand management tool, GolfNow's software that analyzes chatter, reviews and search for golf courses
  • Completing the creation of GolfNow Plus client's communication center within Salesforce, which includes connecting social media platforms and updating account page information
  • Responding to golfer reviews on the client's behalf
  • Completing onboarding process within a 96 hour window
  • Conduct hand-off call between client and GolfNow Plus specialist team
Qualifications/RequirementsBasic Qualifications
  • Minimum of 1 year experience (including Internships) in a fast paced corporate environment
  • Must have experience working in a team oriented environment

    Desired Characteristics

    Additional Job Requirements

  • Self-starter and extremely detailed oriented
  • Strong team player
  • Must be willing to work in Orlando, FL


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