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Plus Implementationist - EG

NBC Sports Group

Location: Orlando, FL
Job Status: Full Time
Posted/Updated: 10/30/2018

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Job Description:

Responsibilities


Job Duties
  • Reporting to the Course Sales Managers, this position will be responsible for daily operations and systems support for golf course partners and GN Plus specialists.

  • The GolfNow Plus Implementationist day-to-day responsibilities

  • Initial touch base with GN Plus client, which includes collecting social media credentials and applying auto-pricing to all online inventory

  • Respond to inbound correspondence, both through email and by phone, from course partners related to the onboarding of GolfNow Plus on an as needed basis

  • Become an expert in use of GolfNow Central, GolfNow's management software that powers the tee time inventory and information provided on GolfNow.com

  • Become an expert in use of GolfNow Plus local brand management tool, GolfNow's software that analyzes chatter, reviews and search for golf courses

  • Completing the creation of GolfNow Plus client's communication center within Salesforce, which includes connecting social media platforms and updating account page information

  • Responding to golfer reviews on the client's behalf

  • Completing onboarding process within a 96 hour window

  • Conduct hand-off call between client and GolfNow Plus specialist team



Qualifications/Requirements

Basic Qualifications

  • Minimum of 1 year experience (including Internships) in a fast paced corporate environment

  • Must have experience working in a team oriented environment




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