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Stadium Operations Internship

College Sports

Location: Loves Park, IL
Job Status: Internship
Posted/Updated: 05-08-2017

Job Description:

League Overview:

Be a part of an exciting opportunity with a second-year franchise in Loves Park, IL. The Rockford Rivets franchise is part of the summer collegiate Northwoods League. The Northwoods League is the proven leader in the development of elite college baseball players. The 23-year-old summer collegiate league is the largest organized baseball league in the world with 20 teams, drawing significantly more fans, in a friendly ballpark experience, than any league of its kind.

Job Summary:

An entry-level position providing hands-on experience in baseball stadium operations, field maintenance, on-field promotions, hospitality management, and concessions management. Must be a current student (undergraduate or graduate), eligible to receive college credit for internship. Must be comfortable interacting with all levels within the organization as well as outside contacts. Strong time management, organization and attention to details are essential. This is a non-paid, for college credit position. Requires the ability to work all 36 home games, including nights and weekends.

Duties/Expectations include but are not limited to the following:

This internship will consist of rotating between stadium operations, field maintenance, clubhouse management, hospitality, concessions management, mascot handler, and distributing giveaways and programs. Work with the Operations Manager to uphold stadium cleanliness and functionality. Act as a liaison for home and visiting team, umpires, and special guests. Maintain facility and equipment for teams, umpires, and special guests. Prepare game day promotions and giveaways, set up group outing areas and concessions stands. Assist with the set-up and cleanup of all events held at the stadium. May be required to work non-baseball events held at the stadium. Assist with distribution of marketing materials throughout the community. May be required to attend player/mascot/organization appearances in the community. Will be required to work office/stadium hours on non-game days. Assist others within the organization when needed. All other duties will be assigned by the General Manager.

Performance Standards:

  • Excellent Customer Service Skills
  • Proactive and enthusiastic attitude
  • Attendance
  • Completion of assigned tasks on schedule
  • Quality and accuracy of work
  • Cooperation, responsiveness, dependability, and proper attitude in dealing with others including co-workers and customers
  • Conformance to company personnel, safety, quality, and housekeeping policies, procedures, and practices
  • Effective written and verbal communication skills


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