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Part-Time Ticket Systems Assistant

Pro Sports


Location: Harrison, NJ
Job Status: Part Time
Posted/Updated: 03-27-2017

Job Description:

POSITION PURPOSE:

The Ticket Systems Coordinator is primarily responsible for supporting the Ticket Systems Manager. The role is to work closely with the Sales and Fan Services Staff to ensure a high level of client satisfaction with all ticketing systems, products and support. Together the manager and the assistant will evaluate the day-to-day ticketing and plan needs as well as work on projects for long term business goals.

ESSENTIAL FUNCTIONS:

Help in event creation, packages and items in Ticketmaster Archtics

Help in creation and management of promo codes

Help in creation of account groups, web groups and lists to assist Account Manager Functionality

Assist in account merges and cleanup of data

Investigate and pursue options for implementing new sales initiatives and system wide efficiencies

Create and pull reports when necessary

Assist in Fortress card printing and shipping

Assist Box Office Manager in their bulk printing and shipping when necessary

Assist on game days within our Ticket Ops department

Assist with RBII build out of ticket packages and events

Assist with 3rd party events at RB Arena

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

At least (1) year of ticketing experience needed

Possess excellent customer service, organization and computer skills.

Experience and working knowledge of Ticketmaster Archtics

Experience and working knowledge of Fortress preferred

Must have strong initiative and work ethic

Be able to function in a fast-paced, high pressure environment

Be able to communicate with all levels of the organization

Be able to work a flexible schedule, including nights, weekends and holidays

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

 

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