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Director, Ballpark Operations
Location: Frisco, TX
|Job Status: Full Time
The Frisco RoughRiders, located in a northern suburb of Dallas, are the Double-A affiliate of the Texas Rangers. The RoughRiders broke AA attendance records and revenue records for all of Minor League Baseball in their first season, 2003. Since then, they’ve led the Texas League in attendance every season.
Primarily responsible for all operational and maintenance requirements of Dr Pepper Ballpark and surrounding facility.
-In charge of managing daily operation of Dr Pepper Ballpark and compilation of daily reports of events, tasks and status
-Lead facility manager on-site during all RoughRiders and other major ballpark events
-Direct all facets of the Dr Pepper Ballpark cleaning program including overseeing both in house janitors as well as third party cleaning company
-Oversee security at the stadium including the alarm system, video cameras, and securing the ballpark each day, including after games and events
-Coordinate the setup and tear down of the facility for every event, including non-baseball events and stadium rentals as well as assisting with execution of said events.
-Oversee stadium emergency and safety plan
-Organize and control stadium storage areas
-Act as liaison with both clubhouse managers with daily communication to make sure all needs are met.
-Assume management responsibility for all services and activities involved in maintenance and operations, including HVAC, electrical, mechanical, plumbing, chillers, refrigeration, ice making, boilers and associated equipment.
-Select, train, motivate and evaluate game day staff
-Plan, direct, coordinate, and review the work plan for facility maintenance and operations
-Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
-Direct and monitor the work of contractors, engineers, and architects on building projects.
-Assist in ensuring the stadium is in perfect working condition and is a safe environment for staff, fans and players
-Serve as daily point person for all IT needs and work with IT service to coordinate projects
-Serve as liaison between city and surrounding venues and facilities
-Work closely with key RoughRiders and Professional Sports Catering colleagues to make staff and coordinate each ballpark event
-Take a leading role in the execution of all public team events, including the 2017 Texas League All-Star Game, Dirk Nowitzki Heroes Game, Rangers Caravan, etc.
-Coordinate with sponsorship and ticket sales teams in planning and executing private team VIP events such as Casino Night, Season Ticket Holder Batting Practice/Breakfast, Sponsor Days at the Ballpark, Movie Nights, etc.
-Other duties and projects as assigned by ownership and/or senior management
CANDIDATE QUALIFICATIONS AND COMPETENCIES
-3-5 years of experience in professional sports or venue facility management
-Ability to work flexible hours, including nights, weekends and holidays
-Strong organizational and time management skills
-Excellent oral and written communication, customer service and problem solving skills
-Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
-Candidate must successfully pass a background check