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Experiential Representative (West FL)

Sports Equipment


Location: Tampa, FL
Job Status: Full Time
Posted/Updated: 03-20-2017

Job Description:

Position Summary:

The Sales Experiential Representative is responsible for overseeing and/or executing consumer facing sales and/or promotional events within a TaylorMade territory. The Representative is responsible for custom fitting golf equipment and ensures the visibility and quality of TaylorMade equipment and products while providing all other related services to satisfy consumer requirements and requests within their territory.

Essential Functions and Key Responsibilities:

Manage and schedule Tuned Performance events and appointments with local green grass professionals and consumers.
Responsible for compiling and generating reports as they relate to customer service surveys
Train, schedule and oversee demo technicians within the territory.
Call on and provide service to Strategic Account doors within defined territory (i.e. merchandising, product/fitting training, relationship building, visit reports, etc.)
Maintains and manage the Tuning Equipment and Range Set-Ups for all Techs within the territory.
Develops and maintain effective training partnerships with account locations.
Activate Fit-t and other applications to communicate consumer information and sales data reports to TM.
Maintains a high level of product and tuning knowledge to recommend the correct TM product to enhance player performance.
Manage select fit accounts (once identified) in terms of equipment, training and servicing etc. May help Sales Reps to identify Select Fit locations based on account knowledge
Performs other responsibilities as required

Knowledge and Skills Requirements:

Must have a strong and sincere passion for the TaylorMade brands and products
Be a constant professional and represent the brand in a positive manner and appearance
Friendly, outgoing and enthusiastic: high comfort level engaging with customers
Must have strong organizational skills and be very dependable with the proven ability to manage multiple tasks and handle competing priorities each day
Ability to be proactive and assertive and be skilled at problem solving
Must be empathetic and respectful to both customer and consumer needs
Strong level of written and verbal communication skills. Use of professional language and good judgment when interacting with customers regarding comparison of various product brands
Prior success in establishing goals and achieving results
Ability to operate computer equipment
Strong level of written and verbal communication skills. Use of professional language and good judgment when interacting with customers regarding comparison of various product brands
Prior success in establishing goals and achieving results
Ability to access internet to post hours worked and e-mail sales reports to headquarters

Education, Work Experience, and Professional Certifications:

2 years golf related Custom Fitting/Sales experience.
PGA Affiliation preferred
Must have golf industry, retail and/or education (i.e. PGM Program, Golf Academy) experience
Must have experience with custom fitting golf clubs
Must have Golf playing ability: 10 or better golf handicap is required

Work Environment / Physical Requirements:

Flexibility in days and hours available for scheduled work; including evenings and weekends and holidays when required.
Extensive travel. Must be able to travel to various locations for experiential events (50% traveling)
MUST be able to live in the defined sales territory with ability to travel within territory lines
Must be able to lift and move heavy objects up to 50 pounds.


 

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