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General Manager

Sports and Fitness


Location: Louisville, KY
Job Status: Full Time
Posted/Updated: 04-10-2017

Job Description:

OVERVIEW

CycleBar is a premier indoor cycling studio offering unparalleled riding experiences for people of all ages and fitness levels. We deliver concierge level service and an exhilarating, multi-sensory cardio workout in a welcoming environment.

REQUIREMENTS

We are seeking a General Manager who is a proactive self starter, able to stay several steps ahead of the needs of the business and of the clients. You must have a passion for fitness. We need a leader with strong interpersonal and communication skills, ready to inspire both CycleBar employees and clients. You should be adept at customer service, handling its challenges and rewards with a friendly, positive attitude.

DUTIES/JOB SKILLS

-- Meet and monitor key performance metrics, revenue, customer traffic patterns, schedule optimization, cost control
-- Handle payroll and oversee facilities maintenance
--Increase top line revenue by growing client attendance(new riders) and client retention(frequency)
-- Be responsible for recruitment and on-boarding of all new employees
-- Handle all aspects of merchandise and inventory, drive non-ride revenue
-- Partner with the corporate marketing team to execute marketing initiatives, event planning, and charity rides within the studio
--Provide high-level customer service with a friendly, cheerful, and polite demeanor in all client situations

ADDITIONAL INFORMATION

-- College level education a minimum, experience in fitness industry, marketing, or manager roles a must
-- Must have basic computer skills, including a working knowledge of Word and Excel
-- Must be flexible and willing to work early mornings, nights, weekends, and holidays. This position requires a commitment of 50 hours over a 6 day work week
-- Competitive base salary plus participation profits



 

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