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Service and Retention Specialist

College Sports

Location: Tallahassee, FL
Job Status: Full Time
Posted/Updated: 04-21-2017

Job Description:


Responsible for renewing athletic season tickets and Seminole Booster donations as well as securing referrals, add-ons and upgrades. Serve as primary sales and service contact for assigned account base. Responsible for developing and coordinating touch point programs to deliver customized communications, events and benefits that engage customers, drive loyalty and maximize all revenue generation opportunities. Work with department leadership to set policies, establish goals and secure revenue in support of FSU Athletics Department funding needs.


Bachelor's degree and two years of experience or a combination of post high school education and experience equal to six years. Experience working in sales; computer skills to include experience with Microsoft Word or comparable software. Ability to perform accurately in a detail oriented environment. Ability to work a flexible schedule to include evening and weekend hours and holidays.


Experience with Paciolan ticketing system.

Other Information

Please include ALL paid or unpaid work experience on application.

Pay Plan

This is an A&P (Administrative and Professional) position.

Criminal Background Check

This position requires successful completion of a criminal history background check.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University before or by May 4, 2017. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf


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