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Aquatics Manager - Humble

Sports and Fitness


Location: Humble, TX
Job Status: Full Time
Posted/Updated: 05-07-2017

Job Description:

Description

Do you have a passion for aquatics and living a healthy way of life? We are looking for a Driven business owner passionate about Aquatics who enjoys working in a fast-paced environment and will oversee our state-of-the-art recreational and lap pools, both indoors and out. A typical day for an Aquatics Department Head could include:
Registering Members for Swim Programs including Lessons, Swim Team and Masters Swim
Casting, Training and Developing Aquatics team members including swim instructors, swim coaches and lifeguards
Maintaining the safety and cleanliness of the aquatic facilities

Job Description

The Aquatics Department Head is responsible for the Aquatics Department and upholding Life Time's Mission and Vision Statements through the Healthy Way of Life Principles. The Department Head will deliver the highest level of customer service, management, and consistency to both Members and Team Members. The Aquatics Department Head and Aquatics Team Members will ensure the best department appearance with a focus on safety to achieve the best member experiences.

Duties & Responsibilities

Member Experience


Sets the standard for the Aquatics Department by providing exceptional customer service and meeting the Members' needs and expectations
Plans, offers and registers Members for group and private swim lessons and programming
Connects members to the correct program that fits their area of passion
Ensures Aquatics Team Members provide a safe and friendly environment for the Members
Sets the standard for the Aquatics Department by providing exceptional customer service and meeting the Members' needs and expectations
Responds to Member inquiries regarding Life Time programs, products, services, policies, and procedures in a professional and timely manner.
Plans, offers and registers Members for group and private swim lessons and programming.
Connects members to the correct program that fits their area of passion.

Sales & Promotional

Promotes Life Time swim classes and makes appropriate class level recommendations
Markets and promotes aquatics programs and activities in the club to increase participation

Financial & Budgetary

Manages the aquatics department within budgetary guidelines daily
Processes and tracks all swim lesson revenue and refunds daily
Formulates, monitors and reconciles the budget and financial reports for aquatics programs

Managerial & Supervisory

Manages and supports all Aquatics Team Members
Completes and documents daily inspections to ensure pool area cleanliness and safety
Facilitates lifeguard training on pool safety and rescue techniques during monthly in-services
Completes new hire paperwork, payroll, and scheduling in a timely manner
Ensures participant and instructor evaluations are completed and documented monthly
Organizes, communicates, promotes, administers, and supervises the department and swim programming
Ensures all certifications and LTU classes are current in the department
Assesses individual performance, provides feedback, and coaches Aquatics Team Members accordingly
Makes hiring, promotion, disciplinary, and termination recommendations to the General Manager
Immediately report suspicious or inappropriate behaviors or abuse relating to youth

Qualifications

Education & Experience


4 year College degree (or in the final semesters of the degree)
Two years of customer service experience
Two years coaching and/or swim instructor experience
Two years lifeguarding experience
Two years of supervisory/management experience

Licenses / Certifications / Registrations

Red Cross Lifeguard and First Aid
NSPF Certified Pool Operator (CPO) preferred
Red Cross Lifeguard Instructor (LGI) preferred
Lifeguard Instructor Trainer (LGIT) preferred
Successfully complete and pass the U Swim School Certification
Successfully complete and pass Aquatics Assistant Department Head Training
CPR/AED certification required within the first 3 months of hire

Benefits
All Life Time Team Members receive:


Complimentary Life Time membership
Team Member discounts for Life Time products & services

Additional Full Time Benefits

Medical, Dental, and Vision Plan
401(k) Retirement Plan
Industry-leading Education and Training
Flexible Spending Account Dependent (day) Care Account

Compensation

Salary + Bonus Opportunity

 

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