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Group Ticket Sales Director
Location: College Station, TX
|Job Status: Full Time
JOB PURPOSE AND FUNCTION
Under the general supervision of the Senior Vice President of Ticketing Operations, the Director of Group Ticket Sales will serve as the manager of the Group Ticket Sales Department with immediate supervisory responsibility for the Group Ticket Sales staff. The Director will also be expected to lead, contribute to, and support special projects and initiatives as directed.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Oversee the group sales program for all ticketed sports.
Manage the group sales staff.
Produce weekly updates of the group sales results.
Sell football, menís and womenís basketball, baseball, and softball group tickets.
Sell season tickets, mini plans, and single game tickets for football, menís and womenís basketball, baseball, and softball.
Cultivate current and past groups and new prospects to generate sales.
Contact area businesses, youth organizations, and other large groups to promote the group ticket program.
Work all home games to service the groups and generate leads through tabling.
Make recommendations on group experience, group events, and group pricing.
Achieve and exceed weekly, monthly, and annual sales goals.
Promote and solicit special events in the athletics facilities (wedding, birthday parties, corporate meetings).
Provide superior customer service to clients throughout the season
Communication, Oral- the ability to communicate effectively with others using the spoken word
Communication, Written- the ability to communicate in writing clearly and concisely
Customer Oriented- the ability to take care of the donorsí needs while following organizational procedures
Detail Oriented- the ability to pay attention to the minute details of a project or task
Adaptability- the ability to adapt to work-related changes
Initiative- ability to make decisions or take actions to solve a problem or reach a goal
Creative- the ability to think in such a way as to produce a new concept or idea.
Organized- possessing the trait of being organized or following a systematic method of performing a task
Problem Solving- the ability to find a solution for or to deal proactively with work-related problems
Tactful- the ability to show consideration for and maintain good relationships with others
Leadership Ė the ability to manage and support team members in daily operations and on special projects.
Bachelorís degree or equivalent work experience
Demonstrate a proven track record in sales and building quality relationships
Strong desire to work in college athletics
Ability to appropriately articulate the ticket options via phone call and in-person meetings
Candidates should have a history of success in ticket sales, preferably with a major Division 1 university or professional sports
Candidates should have a minimum of two years of sales or customer service experience
Supervisory experience preferred
Proficient in all applications of Microsoft Office; and internal donor management systems, ticketing systems, and/or CRM a plus
Willingness to work a flexible schedule including weekend, holiday, and evening hours
Ability to travel as needed to complete duties and responsibilities