Job Description

POSITION RESPONSIBILITIES:

The University Athletic Association at the University of Florida is searching for an Assistant Director of Ticket Operations to help assist in the day-to-day operations of the Main Ticket Office.  This position is responsible for managing all operational areas of the Student Ticket Office (STO) as well as managing ticket operations for one or more assigned sports.

This posting will remain open until a qualified candidate is chosen.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

Required Qualifications:

• Bachelor’s Degree
• An equivalent combination of education and experience can be accepted in lieu of the degree requirement
• Two years of administrative experience
• Two years of ticketing experience
• One year of supervisory experience
• Cash handling experience
• Knowledge of Microsoft Office (Word and Excel) and ticketing systems
• Effective communications skills and customer service skills
• Organized, self-motivated, detail-oriented, independent thinker
• Ability to multi-task effectively
• Ability to engage effectively with others of diverse cultures or backgrounds
• Ability to work a non-standard work week which will include evenings, weekends, and holidays

Preferred Qualifications:

• Previous experience in an intercollegiate or professional athletics environment
• Previous experience with Ticketmaster/Archtics

BENEFITS:

Comprehensive benefits package including but not limited to health, dental, life, LTD, AD&D, pension plan (upon eligibility), athletic event tickets, employee events and recognition programs as well as relocation assistance. Competitive compensation package commensurate with candidate’s previous experience and qualifications. You can view our full benefits guide the Florida Gators Employment website.

ADDITIONAL INFORMATION:

Interviews may be conducted prior to the closing date, but no offer of employment will be extended until after the position closes. Once an official offer is extended and accepted, the candidate will be required to complete the federal Employment Eligibility Verification Form I-9 and will be contingent on satisfactory background screening results. The candidate will also be required to present acceptable and original documents to prove identity and authorization to work in the United States without the need for employment-based visa sponsorship now or in the future. The University Athletic Association, Inc. is an at-will employer, a separate company from the University of Florida and not a state employer. 

HOW TO APPLY:

Qualified applicants please visit the Florida Gators Employment website to apply. For individuals without computer access, stop by the University Athletic Association, Inc. Human Resources offices located on the 4th floor of the west side of Ben Hill Griffin Stadium.

THE UAA IS AN EQUAL OPPORTUNITY EMPLOYER AND IS STRONGLY AND ACTIVELY COMMITTED TO DIVERSITY.

WE ARE PROUD TO BE A DRUG FREE TOBACCO FREE WORKPLACE.