Facility Manager I Wheaton Indoor Tennis

FACILITY MANAGER I - WHEATON INDOOR TENNIS

ORGANIZATION

MONTGOMERY PARKS

LOCATION

WHEATON, MARYLAND

JOB TYPE

FULL TIME

APPLICATION DEADLINE

OCT 10, 2025

DESCRIPTION

The Maryland-National Capital Park and Planning Commission (M-NCPPC), a six-time National Recreation and Parks Association Gold Medal Award Winner, is seeking a Recreation/Park Facility Manager I to manage the daily operations, programs, camps, and special events of the Wheaton Indoor Tennis Facility, open year-round This position will be responsible for staff supervision (instructors, camp staff, front desk), facility and equipment maintenance, administration, marketing, and customer service This job requires regular exercise of independent judgment and performance of duties within policy guidelines, as well as the development of successful business strategies and methodologies to achieve optimum facility

operationsThis position will be responsible for assisting with the recruiting, hiring, training, and supervising of instructors, seasonal staff, camp staff, and front desk staff Plans, coordinates, and manages a comprehensive learn to play program including instructional tennis classes, camps, and special events

Develops and implements new programs, keeping up with industry standards and popular trends Oversight of coordinating amenity maintenance, assisting with facility budget preparation, customer service, and administrative duties

This position requires regular exercise of independent judgment and performance of other duties within policy guidelines Also required is the development of successful business strategies and methodologies to achieve optimum facility operations

Weekends, Evenings, and Holidays are required

DIVERSITY STATEMENT: Montgomery County Department of Parks believes that diversity in all dimensions of the organization supports and bolsters the innovative thinking essential to its success Montgomery County Parks does not make hiring decisions on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, political affiliation, or ideology or status as a Veteran

Please note: The salary range listed above represents the earning potential for this position Salary is commensurate with experience

EXAMPLES OF IMPORTANT DUTIES

Manager of Activities

Oversees day-to-day tennis facility operations, staff, programs, instructors, camps and special events In conjunction with the Manager II helps develop and implement long-term goals and operational procedures (eg, hours, rules, safety, etc)

Plans, coordinates, organizes, and implements a comprehensive instructional tennis program

Supervises designated staff Recruits, hires, trains, schedules, and evaluates tennis instructors to assist with tennis classes and seasonal staff to assist with operations Ensures all staff receive various trainings (CPR/First Aid, customer service, youth camp standards, etc)

Coordinates with Manager II and participates in budget formulation regarding projected revenues and expenditures Responsible for regularly monitoring revenues and expenditures within the approved budget and reporting them to Management Prepares financial reports and assists with the recommendation of fees

Coordinates maintenance and repairs of equipment (ex: restringing rackets) and facility with Manager II and Construction Manager

Performs a variety of administrative tasks such as cash reports (collects and deposits revenues); record facility inventory (tools, office supplies, resale, etc); processes court permits, pulls reports (rosters, etc), assists with timecards, document maintenance needs, and attendance

Assists with marketing the facility Works with marketing staff to promote tennis facilities and amenities through various media outlets, including social media (Facebook, websites); assists with the preparation of marketing materials such as brochures, flyers, and giveaways Updates facilities'

websites Works with the supervisor to provide community outreach in coordinating and advertising

programs to market facility services and promote attendance

Monitors facility activities and rentals Provides assistance and general customer service to visitors

MINIMUM QUALIFICATIONS

Bachelor's Degree in Parks and Recreation, Recreation Management, Facility Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field

One (1) year of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (eg, arts, performing arts, tennis, aquatics, ice rinks)

An equivalent combination of education and experience may be substituted, which together total five (5) years

Valid driver's license in accordance with both State and Commission rules and regulations Driver's license must be unencumbered by restrictions, revocations, suspensions or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of the position

Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (eg, county pool operator, childcare license) as appropriate; (b) First Aid, CPR, and automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (eg, Lifeguard Instruction, Fundamentals of Gymnastics)

Pass Commission medical exam