Ice Rink Assistant Manager (13560, Grade 24)

• Do you enjoy collaborating with a dynamic team?
• Are you creative and intuitive in your approach to people and processes?

If this sounds like you, join us on the Enterprise Team at Montgomery County Parks in Rockville, MD . Montgomery Parks is seeking a highly motivated and detail-oriented professional Ice Rink Assistant Manager who will help manage the daily operations of the Cabin John Ice Rink (Snack Bar and Pro Shop) and Cabin John Train.

The Ice Rink Assistant Manager will manage the daily operations of the Cabin John Ice Rink facility by assisting the Facility Manager with ensuring that all ice programs and rentals run as scheduled on the three sheets of ice (Olympic, NHL, and studio rink); building maintenance; program administration; facility budget preparation; staff supervision (recruits, hires, trains, schedules, and evaluates) and assists with oversite of Snack Bar and Pro Shop operations. The Assistant Managers assignments include full responsibility for the Pro Shop operations (staffing, inventory, budget, promotional materials, and staff trainings) as well as hiring, training, scheduling, and supervision of seasonal staff (manager aides, skate guards, and custodial/maintenance staff). This position will also supervise the Front-End Operations Manager and Snack Bar/Miniature Train Manager.

Visit our website to learn more about the Cabin John Ice Rink:
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is a six-time National Recreational and Parks Association Gold Medal Award Winner. Behind the vast and diverse Montgomery County Department of Parks system is a career staff complement of more than 850 employees, 419 parks and over 37,000 acres of park lands that serves a diverse population of more than one million residents in the Washington, DC metro area.

Visit our website to learn more:

Very competitive and flexible benefits programs available!
What the job will involve:
Assists in the Management of the Cabin John Ice Rink

1. Manages day-to-day facility operations and establish operating procedures.
2. Assists the Facility Manager with scheduling leased ice contracts and ensuring that all scheduled facility programming is run on time and without interruption.
3. Serves as manager on duty for selected shifts.
4. Ensures the safety and security of the building and patrons.
5. Assembles information and prepares selected reports as directed by supervisor(s).
6. Coordinates with staff the maintenance and repairs of the facilities and grounds and ensures they are promptly addressed with minimal disruption to facility programs and schedules.
7. Oversees and manages special events.
8. Manages customer service activities of the facility. Sets a positive example for employees to ensure customers are treated in a prompt, professional, respectful manner.
9. Assists with budget preparation.
10. Assists with recruiting, hiring, training, and scheduling staff.

Manages Snack Bar, Pro Shop, and Vending Operations

1. Recruits, hires, trains, schedules, and supervises staff.
2. Selects and orders merchandise and supplies.
3. Oversees snack bar equipment (ensures proper operation, purchases equipment, and oversees necessary repairs).
4. Oversees pro shop equipment (ensures proper operation, purchases equipment, and oversees necessary repairs).
5. Receives and maintains all necessary certifications (ServSafe Food Manager and ServSafe Allergens) to oversee operations.
6. Controls inventory and ensures accuracy of sales and inventory records.
7. Oversees daily operations.
8. Monitors revenue and expenditures and prepares required reports.
9. Prepares budget recommendations for the supervisor to review and approve.

Programs-Schedules Facilities

1. Assists in the scheduling of sessions and ongoing programs for the rink.
2. Ensures that all scheduled facility programming is run on time, as scheduled daily, without interruption.

Supervision of Staff

1. Provides oversight and support of two full-time career employees (Front-End Operations Manager, Snack Bar, and Miniature Train Manager).
2. Responsible, with the assistance of the career managers, for supervision and oversight of all seasonal staff to include the snack bar, miniature train, pro shop, manager aides, skate guards, and custodial/maintenance staff.

Important Skills and Characteristics:

• Ability to effectively communicate and lead a team of people.
• Ability to synthesize data and transform it into coherent strategic work plans.
• Demonstrate the ability to manage complex problems.
• Superb written, verbal, organizational, and interpersonal skills. Proficient in office software (MS Office), software for planning, scheduling, communicating (email), word processing, collecting and reporting data, preparing presentations, and researching information.
• Proven ability to approach and interact with people of all backgrounds, and the ability to think collaboratively with various members of the organization.
• Comprehensive knowledge of recreational facility management, safety and health regulations, budgeting principles, special event planning, procurement practices, cash handling, etc.

1. Bachelors Degree in Parks and Recreation, Facility Management, Recreation Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field.
2. Two (2) years of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (e.g., arts, performing arts, equestrian, tennis, aquatics, gymnastics, ice rinks); including one (1) year as a facility manager, program coordinator or supervisor.
3. An equivalent combination of education and experience may be substituted, which together total six (6) years.
4. Valid drivers license in accordance with both State and Commission rules and regulations. Driver's license must be unencumbered by restrictions, revocations, suspensions or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of the position.
5. Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (e.g., county pool operator, childcare license) as appropriate; (b) First Aid, CPR, automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (e.g., Lifeguard Instruction, Fundamentals of Gymnastics).
6. Pass Commission medical exam.

Classification Specification: Recreation/Park Facility Manager. II -1858

May be subject to medical, drug, and alcohol testing.

Working Conditions: Works inside and outside an assigned facility which may operate seven days per week. Works extended hours, evenings, weekends and holidays. On-call to respond to emergency situations as required. Incumbents in this class must frequently remain in a stationary position, operate motor vehicles, communicate and exchange information with internal staff and the public, be able to see for short and long distances, and occasionally lift equipment and other items weighting up to 49 pounds and ascend and descend ladders and stairs.

DIVERSITY STATEMENT:
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act.
If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or (Maryland Relay 7-1-1) M-NCPPC will make all efforts to reasonably accommodate you.