Event Operations Intern

A great experience starts with you! Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you're looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center. Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile. Job Title: Event Operations Intern Pay Details: The starting hourly rate for this position is $20.00 per hour. The Event Operations Intern will gain hands-on experience in the planning, coordination, and execution of live entertainment events within a fast-paced music venue environment. This internship provides exposure to the operational side of concerts and ticketed events, offering insight into how multiple departments collaborate to deliver safe, efficient, and memorable guest and artist experiences. The intern will work closely with venue operations, event management, and cross-functional teams to support event preparation, day-of-show execution, and post-event follow-up. This role is ideal for someone interested in live entertainment, venue management, event operations, hospitality, or sports and entertainment management. Essential Responsibilities Event Planning & Coordination Assist with the preparation and distribution of event orders and operational documents. Help coordinate interdepartmental communication between teams including: Operations Security Guest Services Information Technology (I.T.) Broadcasting/Production Housekeeping/Janitorial Conversion Crew Parking & Transportation Food & Beverage Support the preparation of event logistics and operational timelines. Assist with event readiness checks prior to doors opening. Show & Promoter Support Help manage pre-show and post-show event logistics. Assist with promoter and tour requests before and during events. Track and organize promoter needs, backstage requirements, and operational requests. Support VIP and premium hospitality experiences and act as a liaison with internal VIP event teams. Assist with artist, promoter, and guest credentialing and access coordination. Help maintain and organize event expense tracking and operational records. Event Documentation & Communication Compile and distribute operational documents and event materials including: CAD maps and venue layouts Ticket sales reports and attendance information Parking lists and logistics plans Guest lists and credential lists Production schedules and run-of-show documents Ensure departments receive updated event information in a timely and organized manner. Participate in event meetings, operational walkthroughs, and department briefings. Day-of-Event Operations Provide on-site operational support during concerts and live events. Assist with guest flow, wayfinding, and operational troubleshooting as needed. Support coordination between departments to help ensure smooth event execution. Observe and learn venue command center and event communication processes. Assist with load-in/load-out logistics and event transition activities when applicable. Administrative & Professional Development Learn industry-standard venue management systems and event coordination tools. Gain exposure to budgeting, settlement support, and event reporting processes. Participate in post-event recaps and operational debriefs. Develop an understanding of venue safety, emergency procedures, and guest experience standards. Qualifications Currently pursuing or recently completed a degree in: Sports & Entertainment Management Hospitality Business Administration Communications Event Management Music Industry Studies or related field Passion for live entertainment and event operations. Strong organizational and communication skills. Ability to multitask in a fast-paced environment. Willingness to work evenings, weekends, and holidays based on event schedules. Proficiency in Microsoft Office preferred. Ability to maintain professionalism and confidentiality in a high-profile environment. Preferred Skills & Experience Interest in concerts, touring, venue operations, or hospitality. Strong attention to detail and follow-through. Ability to problem solve and remain calm under pressure. Positive attitude with a team-first mentality. Work Environment This role operates in a live entertainment environment and may include: Extended periods of standing and walking Exposure to loud noise, crowds, and live production elements Evening, weekend, and holiday work based on the event calendar Career Path Exposure This internship offers valuable exposure to careers in: Venue Operations Event Management Tour & Production Coordination Guest Experience Premium/VIP Services Operations Administration Sports & Entertainment Leadership This position is on-site. MR2026 Company: OC Sports & Entertainment, LLC Our Commitment: We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Mission To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions. Vision We will be the social and entertainment center of Orange County - a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community. Values Be Safe Do the Right Thing Be Generous Include Everyone Make it Easy Be Bold Honda Center Celebrating over 25 years in the heart of Orange County, Honda Center stands as one of the premier entertainment and sports venues in the country. Home to the 2007 Stanley Cup champion Anaheim Ducks, the arena annually hosts top-name concerts, exciting sporting events, and family favorites. In just the past few years, sold-out crowds have filled the arena for events like UFC, The Rolling Stones, Justin Timberlake, Garth Brooks, Twenty One Pilots, and more. Since opening in 1993, Honda Center has hosted over 3,500 events and more than 35 million guests have walked through its doors. Our History Owned by the city of Anaheim, Honda Center officially opened as Anaheim Arena on June 19, 1993, with a sold-out Barry Manilow concert. In October of that same year, the venue was renamed Arrowhead Pond and hosted the first Mighty Ducks of Anaheim game. The year 2005 began a new era as Henry and Susan Samueli took ownership of both the team and the venue management company, Anaheim Arena Management, LLC. In 2006, the official name of the arena changed to Honda Center, along with the team to Anaheim Ducks. For information about your personal information Company collects and how the Company uses, stores, shares, and otherwise manages your information, click here: