Ice Arena Operations Manager

  • City Parks Alliance
  • Wheaton, Maryland
  • Full Time
ICE ARENA OPERATIONS MANAGER

ORGANIZATION

MONTGOMERY PARKS

LOCATION

WHEATON, MARYLAND

JOB TYPE

FULL TIME

APPLICATION DEADLINE

NOV 1, 2025

DESCRIPTION

The Maryland-National Capital Park and Planning Commission (M-NCPPC), a six-time National Recreation and Parks Association Gold Medal Award Winner, is seeking an Operations Manager to work within Montgomery Parks at the Cabin John Ice Rink in Rockville, MD, and the Wheaton Ice Arena in Wheaton, MD The Department serves a diverse population of more than one million residents in Montgomery County, Maryland, and manages 421 parks on more than 37,000 acres of parkland The Department has an annual operating budget of over $100 million, a six-year Capital Improvement Program of over $180 million, and a career staff of nearly 800 employees

The Montgomery County Parks Enterprise Division is seeking an Operations Manager to provide oversight of maintaining four (4) ice surfaces (Two NHL, Studio, and Olympic Rinks) and maintenance at Cabin John Ice Rink and Wheaton Ice Arena including dasher board systems and glass; operate and maintain all ice equipment to include three ice resurfaces, ice edgers, and ice making equipment; operate and assist the Facility Managers with maintaining the five buildings equipment to include CO sensors, fire suppression system, security system, HVAC, and building inspections; operate three refrigeration systems (Glycol/R22 and Ammonia plants)and other associated components to include energy efficient compressors, three dehumidification units, three cooling towers, etc; as well as oversee ground maintenance This position will also assist the facility managers with overseeing the custodial services and building maintenance Additional tasks will include procurement, budget management, personnel management (hiring, training, and supervising Zamboni drivers and custodians), and emergency response Performs other duties as assigned

The incumbent will be expected to work flexible hours, including weekends and holidays, and serve as a manager on duty during various scheduled shifts

EXAMPLES OF IMPORTANT DUTIES

Manager

Manage and coordinate maintenance with other staff on four ice surfaces (NHL, Studio, Olympic): Perform proper ice maintenance procedures, including resurfacing, measurements, edging, etc, on a regular schedule Ensure the ice rink is always in good condition, including dasher boards, glass, doors, kickplates, hockey boxes, Zamboni doors, threshold, netting, etc Make repairs or replace them as needed Maintain and repair hockey nets

Under the direction of the Facility Managers, assist with preventative maintenance on all ice equipment: perform routine maintenance on five Zambonis and ice edgers and basic repairs

Assist with maintaining the three refrigeration systems (Glycol/R22 & Ammonia) and other associated components, including compressors, three dehumidification units, three cooling towers, etc: perform routine tasks, record readings, and other information

In conjunction with the Facility Managers, oversee the building maintenance (interior and exterior), service, and projects, including HVAC, plumbing, electrical, security system, CO sensors, equipment control systems, fire suppression system, roof, keys, locks, and other major building systems

Assist the Facility Managers and Construction Supervisor with managing and overseeing renovations and building projects

Ensure the overall building/rinks are clean and repairs are completed promptly

Maintain Air Quality Standards by assisting in the documentation of meter readings

Submit service requests when needed - follow up on work and track progress

Assist Facility Managers with budget formulation for equipment and supply needs Monitor and track expenditures Control expenditures in accordance with the approved budget

Order maintenance supplies

Obtain price quotes for materials and supplies and new and replacement equipment

Complete required administrative paperwork and recordkeeping: inventory of supplies and materials, facility and ice maintenance, refrigeration systems readings, timecards, etc

Assemble information and prepare selected reports as directed by the supervisor

Conduct Research Attend professional seminars and training to stay current with industry standards, learn new techniques for maintaining ice rinks, and recommend new or upgraded equipment for the facility

Records Management

Maintain and update all inventory of power equipment, tools, safety equipment, refrigeration equipment, ice equipment, etc

Completes equipment maintenance records and ensures all readings and maintenance are completed and documented

Completes Inspection records as directed by supervisor

Completes staff training records on all ice equipment, including maintenance and operating (Zamboni, edgers) and ice maintenance

Supervision of Staff

Recruits, hires, and trains staff

Assigns and schedules the work of staff

Assists in staff training in performing ice maintenance, safely operating equipment, and monitoring refrigeration systems

Evaluates and counsels staff's performance

Initiates disciplinary actions

Approve timecards and leave request

MINIMUM QUALIFICATIONS

Bachelor's Degree in Parks and Recreation, Recreation Management, Facility Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field

Two (2) years of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (eg, arts, performing arts, tennis, aquatics, ice rinks)

An equivalent combination of education and experience may be substituted, which together total six (6) years

Valid driver's license in accordance with both State and Commission rules and regulations Driver's license must be unencumbered by restrictions, revocations, suspensions, or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of the position

Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (eg, county pool operator, childcare license) as appropriate; (b) First Aid, CPR, and automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (eg, Lifeguard Instruction, Fundamentals of Gymnastics)

Pass Commission medical exam
Job ID: 479565484
Originally Posted on: 6/3/2025

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