Pilates Studio Seeks Enthusiastic Front Desk Associate

Mighty Pilates Studio is looking for an outgoing and engaging front desk guest associate for a part-time position. Our studio is home to a refreshing and inviting environment located in Laurel Heights on Sacramento Street. We have built an amazing community and want someone to support the continued growth. The studio has a warm, casual feel but our classes are high-energy. At over 10 years old, we are proud of the our 5 stars on Yelp!

Front desk associates make an hourly wage of $20 and we offer all employees 4 free staff classes monthly + $5 drop-ins, sick-time accrual, and reasonably flexible scheduling requests and make-up hours, usually in the form of shift swaps or coverage for another front desk employee.

We are looking for someone who can ideally work 2-4 shifts per week. Upcoming available shifts include:
- Wednesdays 3-7:45pm
- Thursdays 1:30pm-8:45pm
- Fridays 10am-4pm

Guest Services are responsible for the following:
~ Maintaining the Mind Body Online database (checking in for classes, making cancellations, maintaining class and/or private appointment schedules, setting up user profiles, pulling attendance reports, adjusting/rescheduling/canceling trainer class schedules where appropriate, running client purchases, adjusting errors in client's accounts, etc).
~ Assisting trainers with studio schedules, shift coverage requests, and client information.
~ Moderate studio maintenance, cleaning, and order of fitness rooms.
~ Keeping on top of studio supplies, paperwork on hand, paper schedules, etc.
~ Being present at desk to field phone calls and assist walk-ins.
~ Welcoming new clients into studio, providing tours and health profile forms.
~ Maintaining healthy business by discussing class/private packages and options.
~ Answering client questions about classes, trainers, Pilates, etc.
~ Being the face of Mighty and a welcoming first point of contact for clients!

The position is ideal for someone who is passionate about fitness, health, and wellness, and is excited to spend a couple of days a week in the studio environment. We are seeking people who are friendly, approachable and enthusiastic about helping our clients feel right at home. You will offer a wonderful guest experience before and after classes, assisting with questions and concerns while utilizing resourcefulness and business acumen to accomplish front desk duties.

Requirements:
~ Energetic, positive, friendly, caring
~ Reception and/or Sales experience
~ Interest in Pilates or personal fitness
~ Passion for health and well-being
~ Excellent computer skills (experience with MindBody Online is a plus but not a requirement)
~ Exceptional written and verbal communication

If you are interested in applying, please send us a cover letter briefly describing why you are the ideal candidate for this position along with your resume.

Thank you for your interest!