Training & Website Content Administrator

Who We Are:

The Ohio Facilities Construction Commission (OFCC) oversees capital projects undertaken by state agencies and state-supported higher education institutions; manages Ohio's school facility programs which support the construction and renovation of public K-12 schools; and administers the funding for community-based cultural and sports facilities projects.

The Commission sets uniform rules, procedures, and standardized documents for state construction under Chapter 153.

The legislature established the Commission in 2012 with the merger of the Ohio School Facilities Commission (OSFC) and the former Office of State Architect. In 2013, the Commission undertook oversight of the cultural facilities grants program. In 2017, the legislature further folded all OSFC duties and responsibilities into the Commission, consolidating guidance and oversight for its various programs into one entity.

In 2021, the Commission celebrated 100 years of public construction in the Buckeye State.

What We Do:

The Ohio Facilities Construction Commission oversees capital projects undertaken by state agencies and state-supported institutions of higher education; manages Ohio's school facility programs which provide support for the construction and renovation of public K-12 schools; and administers the funding for community-based cultural and sports facilities projects.

What You'll Do:

The Training and Website Coordinator oversees the development, delivery, and administration of internal and external training programs for the Ohio Facilities Construction Commission (OFCC), ensuring staff, local administrators, and stakeholders are equipped to manage state-funded construction projects. This role designs technology-based training, in conjunction with IT staff, maintains and updates content on the OFCC websites, and supports users of OFCC systems. The key responsibilities of the position will include:

Computer-Based Training:

• Research, plan, design, develop, program, and implement technology-based training using tools like Captivate and Oracle Guided Learning Service, creating interactive learning materials with graphics, text, and multimedia
• Design navigable, user-friendly computer programs or web pages for training, authoring, or coding as needed, and develop electronic performance support systems (e.g., wizards, online help)
• Identify subject matter experts, collaborate with stakeholders, write training objectives, edit materials, and assess training effectiveness using performance metrics

OFCC Website Maintenance

• Maintain, develop, and curate the OFCC website, posting timely updates, removing outdated content, and adhering to OFCC branding and IOP website guidelines
• Monitor website performance and user engagement, report metrics to stakeholders, and recommend strategies to improve functionality and accessibility
• Serve as OFCC's primary liaison with IOP on website matters

Training Program Administration

• Plan, coordinate, and deliver internal and external training sessions, including Local Administration Certification, project management, and OSDM compliance
• Create, develop, and track continuing education programs for staff and stakeholders (e.g., school districts, universities)
• Maintain accurate records of training attendance, certifications, and completion in OFCC systems (e.g., OAKS-CI)
• Communicate training schedules, requirements, and updates via email, OFCC website, or other channels, notifying individuals of training needs or completion
• Develop and track documentation for external stakeholders' qualifications to administer OFCC programs
• Research and communicate credentialed training opportunities, ensuring alignment with OFCC standards and industry best practices
• Collaborate with OFCC leadership to update training content and gather feedback for continuous improvement

Perform other duties as assigned

• Bachelor's degree in instructional design, education, public administration, communications or related field (or equivalent experience).
• 2 years of experience in training coordination, instructional design, website maintenance, or customer support, preferably in a public sector or construction context.
• Knowledge of instructional design, adult learning principles, public speaking, website design, branding, survey design, and customer support.
• Proficiency in Microsoft Office 365, Photoshop, Adobe, Captivate, Oracle Guided Learning Service, HTML, web content managers (e.g., Contentful), and OAKS-CI.
• Skills in developing technology-based training, visual design, and delivering training to diverse audiences.
• Ability to work independently, collaborate on teams with varying skill levels, and communicate effectively with employees at different educational levels.