General Manager

GENERAL MANAGER
 Working directly with the two owners of this fast-paced and ever-growing landscape construction company based in the lovely community of Elmhurst, Illinois. We offer generous pay and benifts.  With a very welcoming company culture.  We have become the go-to company for landscape work here in Elmhurst because of our work ethics and quality.  We do what we say we are going to do and we do it on time.  Because of that we have grown very quickly and are now in need of some additional management staffing.  So if you are looking for your next place to call home and want a career not a job.  We may be the place for you.  See a brief job summary below:  

PURPOSE OF THE ROLE: Directs and coordinates scheduled projection requirements, quality
control, ensures a high level of service-to-customer relations, meets budget standards, assures
maximum use of service personnel, equipment, and materials, and assists maintenance
personnel in carrying out their responsibilities. Reports to the owner. May have Production or
Operations Managers as direct reports based on volume. Full responsibility for P & L

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following.

Other duties may also be assigned.

Financial
 Review and understand the Financial Organizer, and generates actual to budget reports
 Responsible for all department budgets: labor, material, admin.
 Manage account receivables
 Manage purchasing program
 Review monthly reports, and understand the P&L
 Understand cash flow requirements
 Responsible for implementing the Business Plan
 Responsible for Revenue Projections Client Management
 Establishes and oversees Client Contact Log
 Establishes and oversees Key Client Program
 Directs Client Survey Program
 Primary client contact person
 Establishes Maintenance and Enhancement budgets with clients
 First respondent to client requests
 Participates in local client-driven activities Employee Management
 Develops and implements recruiting strategy
 Establishes training program for all employees
 Performs supervisory training for key employees
 Establishes career paths for key employees
 Makes wage and compensation recommendations for all employees
 Reviews and assists with seasonal labor reductions
 Coordinates and communicates concerns between field and office
 Responsible for all disciplinary actions and procedures
 Responsible for crew morale, and develops morale boosters

Safety Management
 Establishes and documents all Safety Meetings for files
 Enforces compliance of all Safety Programs
 Acts as / or supervises Branch Safety Officer
 Develops Safety Programs as outlined in Safety Manual
 Monitors local state and federal safety laws, including OSHA
 Responsible for the Hazcom Program, and MSDS sheets for shop and vehicles
 Generate new sales through referrals
 Track all sales by type of work
 Establish labor and material budgets
 Monitors job performance with contract specifications
 Responsible for scheduling seasonal enhancement work
 Creates cash flow projections based upon labor and material expenses
 Implement Agronomic Programs with support from others
 Field Management
 Create and manage incentive programs
 Manage and revise Master Services Calendar based upon actual performance
Quality Control
 Set quality benchmarks utilizing the Quality Control Inspection Form
 Score jobs and post results
 Develop a quality program to address client satisfaction
 Verify job specifications to the Quality Control Program Equipment / Shop Management
 Verify crew equipment/tool inventories monthly and monitor the Preventative Maintenance Program
 Monitor equipment for life expectancy and implement replacement schedule on yearly budget
 Responsible for chemical storage
 Responsible for safe utilization of shop equipment, i.e. grinders, compressors, etc.
Office and Administrative
 May establish the office and administrative procedures
 Establishes a professional office environment
 Monitors office files for organization
 Reviews office needs on a yearly basis

 Establish and maintain core values per Branch Plan Responsible for Vision and
Mission statements

License and Permits
 Maintain Spray License
 Coordinate all licenses and permits with the office Brand and Compliance
 Responsible for Brand and Compliance expectations

GENERAL MANAGER JOB DESCRIPTION

Miscellaneous
 Maintain all necessary licenses and certifications to perform all aspects of landscape
maintenance.
 Perform any other tasks necessary or requested by the owner to ensure a smooth
and profitable operation.

TYPICAL QUALIFICATIONS
To perform the job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
LANGUAGE SKILLS
While performing duties, employees are regularly required to use written and oral
communication skills; may read and interpret data, information, and documents; observe and
respond to people and situations; learn and apply new information or skills; work under
deadlines; and interact with others encountered in the course of work.
PHYSICAL DEMANDS
The employee frequently is required to stand, walk, and sit. The employee is occasionally
required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance;
and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 60 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision,
peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to wet and/or
humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic
chemicals, and outside weather conditions. The noise level in the work environment is usually
moderate.
The above statements are intended to describe the general nature and level of work
being performed by people assigned to this job family chart. They are not intended
to be a comprehensive list of duties and responsibilities in this job family series.