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Job ID: 350263336

Job Description

Benefits and Leave Officer
Global Human Resources Division
New York or Washington, DC Preferred
Application Deadline: May 14, 2022

The Global Human Resources Division of Human Rights Watch (HRW) is seeking an Officer to support benefits and leave administration for HRW's global operations, supporting 500+ employees in over 50 countries around the world. The Officer will ideally be based in New York or Washington D.C. and reports to the Senior Manager, Global Human Resources based in New York.

Due to COVID-19, many of our global offices are currently operating in reduced capacities. The successful candidate may be required to work remotely if local mandates necessitate. We recognize that this moment, during the pandemic, is a uniquely difficult time for most people, particularly those with caregiving responsibilities, and we aim to be as flexible and supportive as possible in both the recruitment for and onboarding of this position.


1. Support administration of HRW’s employee benefits plans, including health (medical, dental and vision) insurance plans, life insurance, short- and long-term disability insurance, accidental death & dismemberment insurance, flexible spending accounts, 403(b) contributions, tuition reimbursements and other HRW benefits for staff globally;

2. Assist with coordination of the annual insurance renewal and Open Enrollment process for the US, international, and local plans in coordination with relevant insurance brokers;

3. Oversee the leave of absence administration for staff globally, including family leave, and short- and long-term disability leaves, sabbatical, and paid/unpaid leaves;

4. Assist with onboarding and orientation related to benefits of employees globally;

5. Respond to staff queries on benefits and assist staff in resolving issues, partnering with US and international benefits brokers;

6. Liaise with the internal payroll team on monthly payroll activities to ensure accuracy of salary adjustments, pay arrangements, and other staff changes;

7. Support HRW staff and HR team in generating periodic reports including insurance censuses, staff lists and demographics, and other reports as needed;

8. Liaise with Operations staff in global offices on a range of HR issues;

9. Assist with various employee relations and general HR inquiries for the global organization; and

10. Perform other responsibilities, as required. 


Education: A bachelor’s degree or equivalent work experience in human resources, business, law, or a related field.

Experience: A minimum of three years of relevant HR experience in an international setting, particularly in benefits administration, is preferred.

Related Skills and Knowledge: 

1. Strong generalist understanding of HR processes, specifically in benefits and leave administration is required. Working knowledge of US benefit plans, specifically experience managing Flexible Spending Accounts (FSAs) and Health Reimbursement Accounts (HRAs) is highly desirable. 

2. Proven ability in clearly explaining complex benefits and insurance information to staff of all levels with a varying degree of knowledge of insurance plans is required, including orientations and onboarding of new staff. 

3.Good judgment and analytical skills and the ability to solve problems creatively are required. 

4. Ability to maintain confidentiality is required. 

5. Excellent time-management skills and ability to prioritize tasks while maintaining a strong attention to detail is required.

6. Strong interpersonal skills and the ability to work collaboratively with all levels of staff within the organization are required. 

7. Strong computer knowledge including MS Office applications, HR Management Systems (HRMS) is required. Experience using UltiPro (Ultimate Software) is highly desirable. 

8. Ability to work well under pressure while juggling multiple tasks simultaneously is required. 

9. Commitment to and experience working with staff, vendors, and partners in a positive, collaborative, diverse, and inclusive team environment is required. 

10. Demonstrated awareness and sensitivity to the needs and concerns of individuals from diverse cultures, backgrounds, and orientations are required.

11. Prior experience in a global non-profit environment is highly desirable. 

Salary and Benefits:  HRW seeks exceptional applicants and offers competitive compensation and employer-paid benefits. HRW offers a relocation assistance package and will assist employees in obtaining necessary work authorization, if required; citizens of all nationalities are encouraged to apply.

How to Apply: Please apply immediately by May 14, 2022 by visiting our online job portal at and attaching a cover letter and a resume or CV. No calls or email inquiries, please. Applications must be complete to receive considerations, and only shortlisted candidates will be contacted.

Due to the large response, application submissions via email will not be accepted and inquiries regarding the status of applications will go unanswered.

Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.

Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.

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