Call Center Representative Jobs in Massachusetts

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1-15 of 95 Jobs
Humana - Boston, MA
The Inbound Contacts Representative 2 represents the company by addressing incoming telephone, digital, or written inquiries....
1 day ago
Southborough, MA
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Remote Work
2 days ago
Leominster Credit Union - Leominster, MA
The Member Service Center Representative is responsible for providing service and an exceptional member experience to existing members and potential members through a variety of communication...
1 day ago
Ahold Delhaize Company - Quincy, MA
Principle Duties and Responsibilities Support inbound customer inquiries. Support email, survey and Contact Us customer inquiries....
4 days ago
Partners Community Physicians Organization(PCPO) - Lawrence, MA
Job Description: Answer all telephone calls and direct to the appropriate department/person. Maintain up to date resource information to know how to respond to calls and where to locate all of the...
4 days ago
Compass Medical - Quincy, MA
Compass Medical is a physician-owned & directed healthcare company and is affiliated with Steward Healthcare Systems. Compass Medical is a fully integrated healthcare provider that offers...
5 days ago
Mass General Brigham(PHS) - Boston, MA
Phone-based customer service and/or call center experience required; experience in a hospital or medical environment preferred. Knowledge of medical terminology preferred....
5 days ago
Humana - Florida, MA
Description The Inbound Contacts Representative 2 represents the company by addressing incoming telephone, digital, or written inquiries....
6 days ago
OnBrand24 - Beverly, MA
POSITION OVERVIEW CALL CENTER REPRESENTATIVE (PART-TIME) We are looking for part-time call center representatives to support inbound and outbound customer service and sales projects for a wide variety...
6 days ago
Southborough, MA
Apply to this job. Think you're the perfect candidate? Youre being taken to an external site to apply. Enter your email below to receive job recommendations for similar positions. Email No Thanks...
6 days ago
Boston, MA
Hours: 3pm-11pm Tuesday - Saturday ONSITE *********Please submit a copver letter ******** We are looking for an experienced call center expert to serve as a lead call center representative for our healthcare-based...
6 days ago
The Atlantic Group - Boston, MA
Responsibilities* Manage large amounts of inbound and outbound calls in a timely manner* Follow communication scripts when handling different topics* Identify customers needs, clarify information, research...
7 days ago
Homeworks Energy, Inc - Medford, MA
Skip To Job Description VIEW OUR WEBSITE VIEW ALL JOBS Call Center Representative Medford, MA Full Time Call Center Entry Level SHARE IMMEDIATE HIRE NEEDED!...
7 days ago
Newpro - Wilmington, MA
PRIMARY JOB RESPONSIBILITIES: Speak with potential customers via inbound/outbound calls and set qualified appointments for in-home sales consultants....
8 days ago
128 Plumbing, Heating, Cooling & Electric - Wakefield, MA
Join our Call Center Representative team today!...
8 days ago

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


6,547,612
176,969

Call Center Representative Online Courses and Training Opportunities

Salesforce Sales Development Representative
If you've always wanted a rewarding career, the tech sales industry may be the path for you. If you're an ambitious problem-solver who likes to win, you'll find tech sales not only fulfilling, but...

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...


Salary for Call Center Representative Jobs in Massachusetts

This is the average annual salary for Call Center Representative jobs in Massachusetts as reported by the BLS.

$42,311

Highest Education Level

Call Center Representatives in Massachusetts offer the following education background
  • High School or GED (37.5%)
  • Bachelor's Degree (22.5%)
  • Associate's Degree (15.7%)
  • Vocational Degree or Certification (14.7%)
  • Master's Degree (4.7%)
  • Some College (3.5%)
  • Some High School (1.0%)
  • Doctorate Degree (0.5%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Massachusetts
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

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