Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.
Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.
Remote Helpdesk Hub Technology Group Tampa, FL Full-Time Apply on company site Job Details favorite_border Contract to Perm Technical Support / Help desk 4 Open Roles - All REMOTE (after 4 weeks...
Remote WorkJOB DETAILS LOCATION Miami, FL POSTED Today Promoted by TEKsystems Description A top TEKsystems client is seeking an experienced helpdesk technician. This person will provide support via phone,...
Technical Support Analyst/Help Desk
Interactive experience handling phone and chat-based support activities within a 10k+ user base Advanced knowledge of Microsoft operating systems, Microsoft Surface, Dell laptops and hardware Experience...
operating systems Familiarity with Apple and Android mobile devices General knowledge of enterprise software such as Active Directory, GSuite, Slack, Teams, and Office 365 is a plus Proficient in English...
Help Desk Analyst Job Number: 22-04164 Be part of a company that delivers life-changing healthcare solutions. Eclaro is looking for a Help Desk Analyst for our client in Tampa, FL....
OS Active Directory knowledge/experience Strong Citrix troubleshooting skills Basic Windows network knowledge Basic Exchange server knowledge Microsoft Office 365 knowledge/experience iOS and Android...
Help Desk Support - IT Call Center
For consideration, please email your updated resume to the recruiter at ... and reference job ID 5496219 ** Help Desk Support - IT Call Center 6+ months Rate: DOE W2 Contract JOB SUMMARY: Provides phone...
Level 2 Platform Application Support Analyst - Area
Tech Stack Knowledge Needed SQL, Jira, Python, Windows OS, Linux OS, PowerBI, & Tableau, and Media Ocean (desired skill) Proven experience with troubleshooting principles, methodologies, and issue resolution...
Remote WorkApplication Support Analyst - Phoenix, AZ UnitedHealth Group Work From Home, FL Full-Time Apply on company site Job Details Company Overview favorite_border Combine two of the fastest-growing...
Remote WorkTITLE: Service Desk Specialist Location: Miami, FL. Candidates must be in the office 5 days a week. Full Vaccination required to be considered. Financial Services experience preferred. The team is...
Application Support Analyst Mhk/Medhok Remote
Leads projects as assigned Qualifications: One to four years of experience utilizing independent judgment and discretion, testing, debugging, and implementing moderately complex operating systems components...
Remote WorkRecommended Skills Active Directory Group Administration Business Telephone Systems Cisco Certified Network Associate Communication Firewalls (Computer Science) Apply to this job....
Desktop Support Analyst Modis Jacksonville, FL Full-Time Apply on company site Job Details favorite_border Provide technical support on tickets submitted to into the ticketing system MUST have Mac...
Senior Desktop Support Analyst
SharePoint & Dynamics CRM administration advantageous SQL / Business Intelligence experience a plus, but not essential Qualifications & Skills Bachelors degree in Computer Science or Information Systems...
systems with basic iOS and Android skills Knowledge of computer security risks and vulnerabilities....
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This is the average annual salary for Help Desk Analyst jobs in Florida as reported by the BLS.
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