Help Desk Analyst Jobs in Florida

Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.

Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.

Search Help Desk Analyst Jobs

1-15 of 638 Jobs
Jacksonville, FL
Remote Help Desk Technician Job Employer Name: SpiderID: 10858644 Location: Jacksonville, Florida Date Posted: 7/6/2021 Wage: Up to $0.00 per year Category: Information Technology Job Code: 367796...
Remote Work
1 day ago
Pinnacle Group - Tampa, FL
Job Details Desktop Support Analyst - C Pinnacle Group, Tampa, FL 3 hours ago Create Alert Save ToggleDropdown Create Alert Save ToggleDropdown Contact the job poster Recruiter Company Information...
1 day ago
BNY Mellon - Lake Mary, FL
Provides in-depth day-to-day support and leads problem solving and implementation efforts for specific technology products or applications. Responds to requests for assistance with computer...
2 days ago
Schellman - Tampa, FL
Our ideal candidate for this job (is): Associate's or Bachelor's degree in Computer Science or a related field preferred, but relevant experience may be substituted for education 1+ years of experience...
2 days ago
Ashley Furniture - Tampa, FL
Systems Strong application support experience Working knowledge of a range of diagnostic utilities Associate degree in Computer Science, Information Systems or related field or equivalent work experience...
2 days ago
Stellar Consulting Group LLC - Fort Pierce, FL
Location: 4100 Okeechobee Road, Ft. Pierce, FL 349475 (On Site) Type: Contract (6 months) Pay Rate: $21.50 Hours of Operation: 8am - 5pm EST Interview Process: - Phone Screen - Zoom - Interview -...
2 days ago
Tampa, FL
Help Desk Analyst - Fluent in Spanish or Portuguese Alpha Consulting Corp., Tampa, FL moments ago Create Alert Save ToggleDropdown Create Alert Save ToggleDropdown Contact the job poster Recruiter Alpha...
1 day ago
Sun Hydraulics Corp. - Sarasota, FL
Nature and Scope: The IT Help Desk/Production Support Technician assists with providing technical and administrative support for using operating systems and a variety of software applications....
1 day ago
Marriott Vacations Worldwide - Miami, FL
Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with...
2 days ago
BNY Mellon - Lake Mary, FL
Provides in-depth day-to-day support and leads problem solving and implementation efforts for specific technology products or applications. Responds to requests for assistance with computer...
2 days ago
Lake Mary, FL
ERP Help Desk Analyst Crossfire Consulting Corp, Lake Mary, FL 1 hour ago Create Alert Save ToggleDropdown Create Alert Save ToggleDropdown Contact the job poster Recruiter Crossfire Consulting Corp...
1 day ago
Emtec - Jacksonville, FL
Position Description Emtec is seeking a Help Desk Support person to join our client support team in the Jacksonville area....
3 days ago
NBCUniversal - Orlando, FL
Windows 10, Windows Server 2016 and 2019. High level of experience with Apple Operating systems, including terminal commands....
3 days ago
Marion County Sheriff's Office - Ocala, FL
Responsible for the day-to-day operations of the Information Technology Service Desk. Assists users with technical support of agency software and/or hardware. Responds to requests, runs diagnostic...
3 days ago
Pentair, Inc. - Sanford, FL
Duties and Responsibilities: Receive and respond to incoming break/fix requests, service requests, calls, IM's and/or e-mails regarding desktop hardware, software, cell phones, printers, operating system...
4 days ago

Demographic Data for Florida

Moving to Florida? Find some basic demographic data about Florida below.


18,801,226
544,959

Help Desk Analyst Online Courses and Training Opportunities

Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

Help Desk Analyst: Tier 1 Support Specialist

The computer support industry is one of the fastest-growing fields, and there is every indication that this growth will continue. This course uniquely prepares you to work as a support...


IT Help Desk for Beginners
Areyou looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that canassist you with learning the basics of what IT Help Desk technicians shouldknow?...

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Analyst Jobs in Florida

This is the average annual salary for Help Desk Analyst jobs in Florida as reported by the BLS.

$39,408

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Florida offer the following education background
  • Bachelor's Degree (43.1%)
  • Master's Degree (23.4%)
  • Associate's Degree (14.0%)
  • Vocational or Certification (9.8%)
  • High School or GED (6.7%)
  • Doctorate Degree (1.7%)
  • Some College (1.0%)
  • Some High School (0.3%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Florida
  • 2-4 years (36.5%)
  • Less than 1 year (25.1%)
  • 1-2 years (23.2%)
  • 4-6 years (10.7%)
  • None (3.2%)
  • 6-8 years (0.8%)
  • 10+ years (0.6%)

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