Help Desk Analyst Jobs in Florida

Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.

Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.

Search Help Desk Analyst Jobs

1-15 of 911 Jobs

Remote Help Desk

  • Hub Group
  • Tampa, FL
  • 2 days ago

Remote Helpdesk Hub Technology Group Tampa, FL Full-Time Apply on company site Job Details favorite_border Contract to Perm Technical Support / Help desk 4 Open Roles - All REMOTE (after 4 weeks...

Remote Work

Service Desk Technician

  • Miami, FL
  • 2 days ago

JOB DETAILS LOCATION Miami, FL POSTED Today Promoted by TEKsystems Description A top TEKsystems client is seeking an experienced helpdesk technician. This person will provide support via phone,...

Interactive experience handling phone and chat-based support activities within a 10k+ user base Advanced knowledge of Microsoft operating systems, Microsoft Surface, Dell laptops and hardware Experience...

Service Desk Technician

  • Tampa, FL
  • 1 day ago

operating systems Familiarity with Apple and Android mobile devices General knowledge of enterprise software such as Active Directory, GSuite, Slack, Teams, and Office 365 is a plus Proficient in English...

Help Desk Analyst

  • Eclaro International Inc.
  • Tampa, FL
  • 1 day ago

Help Desk Analyst Job Number: 22-04164 Be part of a company that delivers life-changing healthcare solutions. Eclaro is looking for a Help Desk Analyst for our client in Tampa, FL....

IT - Technical Help Desk 1

  • Tampa, FL
  • 1 day ago

OS Active Directory knowledge/experience Strong Citrix troubleshooting skills Basic Windows network knowledge Basic Exchange server knowledge Microsoft Office 365 knowledge/experience iOS and Android...

Help Desk Support - IT Call Center

  • Kelly
  • Lake Mary, FL
  • 8 hours ago

For consideration, please email your updated resume to the recruiter at ... and reference job ID 5496219 ** Help Desk Support - IT Call Center 6+ months Rate: DOE W2 Contract JOB SUMMARY: Provides phone...

Level 2 Platform Application Support Analyst - Area

  • Dentsu International
  • Tampa, FL
  • 2 days ago

Tech Stack Knowledge Needed SQL, Jira, Python, Windows OS, Linux OS, PowerBI, & Tableau, and Media Ocean (desired skill) Proven experience with troubleshooting principles, methodologies, and issue resolution...

Remote Work

Application Support Analyst

  • UnitedHealth Group
  • Orlando, FL
  • 2 days ago

Application Support Analyst - Phoenix, AZ UnitedHealth Group Work From Home, FL Full-Time Apply on company site Job Details Company Overview favorite_border Combine two of the fastest-growing...

Remote Work

Service Desk Specialist

  • Infinity Consulting Solutions, Inc.
  • Miami, FL
  • 2 days ago

TITLE: Service Desk Specialist Location: Miami, FL. Candidates must be in the office 5 days a week. Full Vaccination required to be considered. Financial Services experience preferred. The team is...

Leads projects as assigned Qualifications: One to four years of experience utilizing independent judgment and discretion, testing, debugging, and implementing moderately complex operating systems components...

Remote Work

Help Desk Specialist

  • C3 Complete
  • Delray Beach, FL
  • 2 days ago

Recommended Skills Active Directory Group Administration Business Telephone Systems Cisco Certified Network Associate Communication Firewalls (Computer Science) Apply to this job....

Desktop Support Analyst

  • Jacksonville, FL
  • 2 days ago

Desktop Support Analyst Modis Jacksonville, FL Full-Time Apply on company site Job Details favorite_border Provide technical support on tickets submitted to into the ticketing system MUST have Mac...

Senior Desktop Support Analyst

  • Lakeland, FL
  • 2 days ago

SharePoint & Dynamics CRM administration advantageous SQL / Business Intelligence experience a plus, but not essential Qualifications & Skills Bachelors degree in Computer Science or Information Systems...

It Support Analyst

  • City Lakeland
  • Lakeland, FL
  • 2 days ago

systems with basic iOS and Android skills Knowledge of computer security risks and vulnerabilities....

Demographic Data for Florida

Moving to Florida? Find some basic demographic data about Florida below.


Help Desk Analyst Online Courses and Training Opportunities

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Weight Management Specialist
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Make a lasting impact on your clients, and help them improve their lives beyond the gym. Gain the knowledge and ability to assist clients in managing...

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Salary for Help Desk Analyst Jobs in Florida

This is the average annual salary for Help Desk Analyst jobs in Florida as reported by the BLS.


Top Hiring Companies

Top hiring companies in your area for Help Desk Analyst positions

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Florida offer the following education background
  • Bachelor's Degree (43.2%)
  • Master's Degree (23.4%)
  • Associate's Degree (14.1%)
  • Vocational Degree or Certification (9.8%)
  • High School or GED (6.6%)
  • Doctorate Degree (1.7%)
  • Some College (1.0%)
  • Some High School (0.3%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Florida
  • 2-4 years (36.5%)
  • Less than 1 year (25.1%)
  • 1-2 years (23.2%)
  • 4-6 years (10.7%)
  • None (3.2%)
  • 6-8 years (0.8%)
  • 10+ years (0.6%)

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