Help Desk Analyst Jobs in New Jersey

Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.

Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.

Search Help Desk Analyst Jobs

1-15 of 387 Jobs
ISA - New Providence, NJ
Department Development - Software Employment Type Full-Time Be an effective team player from a seat away - or from a time zone away. Collaborate for success with flexible work options - in-office,...
2 days ago
Newark, DE - Piscataway, NJ
System level issues....
Remote Work
2 days ago
Iron Systems INC. - East Hanover, NJ
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including...
1 day ago
General Dynamics - Harrison, NJ
Responsibilities for this Position Location: USA KY Home Office (KYHOME) Full Part/Time: Part time Job Req: RQ102489 Type of Requisition: Pipeline Clearance Level Must Currently Possess: None...
1 day ago
Party City - Rockaway, NJ
Ability to interact with all levels staff Ability to manage time effectively and complete required tasks or projects on time Strong understanding of networking TCP/IP, DHCP, DNS, WINS configuration,...
2 days ago
Union County College - Cranford, NJ
Proficiency in current versions of Microsoft Windows operating systems, Microsoft Office, Colleague, Webex and Cisco classroom equipment and other PC products....
3 days ago
Tan Check Consolidated Inc. - Cherry Hill, NJ
Helpful knowledge /skills but not required: Configuration and administration of Microsoft Windows and Mac Desktop Operating Systems Configuration and administration of Windows Server, Active Directory...
3 days ago
General Dynamics - Farmingdale, NJ
science, information systems, or related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience Experience with Tier 2 Service Desk...
Remote Work
3 days ago
General Dynamics - Farmingdale, NJ
science, information systems, or related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience Experience with Tier 2 Service Desk...
Remote Work
3 days ago
Microdata Systems - New Brunswick, NJ
Help Desk Analyst MicroData Systems New Brunswick, NJ Full Time Apply on company site Job Details Company Overview Help Desk Analyst *This is a weekend shift on Saturday and/or Sunday** Job Responsibilities...
4 days ago
Sunrise Systems, Inc - Englewood Cliffs, NJ
Job description: You will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers,...
4 days ago
Vortalsoft Inc - Cranford, NJ
Job Title: Help Desk Level 1/Helpdesk Technician Location: Cranford,NJ / Lake Worth, FL Duration: C2H Mandatory Skills: experience with Windows 10 and Mac OS X (Sierra, High Sierra, Mojave,...
4 days ago
AAA Mid-Atlantic - Newark, NJ
AAA Club Alliance is seeking a Travel Agent, Travel Contact Center Internet Help Desk. This position is responsible for providing exceptional customer service to member's telephone & email...
Remote Work
4 days ago
Ramsey School District - Ramsey, NJ
RAMSEY SCHOOL DISTRICT Achieving Excellence One Student At A Time Anticipated Openings for 2021-2022 SY PreK Leave Teacher Elem Leave Teacher Elem Special Ed Leave Teacher HS Spanish Leave Teacher...
5 days ago
Eisneramper Llp - Iselin, NJ
Install and configure computer hardware operating systems and applications, and perform routine maintenance. Understand and be understood by non-IT employees....
5 days ago

Demographic Data for New Jersey

Moving to New Jersey? Find some basic demographic data about New Jersey below.


Help Desk Analyst Online Courses and Training Opportunities

Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Lets seeBecause when you want to...

Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this programaims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Analyst Jobs in New Jersey

This is the average annual salary for Help Desk Analyst jobs in New Jersey as reported by the BLS.


Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in New Jersey offer the following education background
  • Bachelor's Degree (43.1%)
  • Master's Degree (23.4%)
  • Associate's Degree (14.0%)
  • Vocational Degree or Certification (9.8%)
  • High School or GED (6.7%)
  • Doctorate Degree (1.7%)
  • Some College (1.0%)
  • Some High School (0.3%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Analysts in New Jersey
  • 2-4 years (36.5%)
  • Less than 1 year (25.1%)
  • 1-2 years (23.2%)
  • 4-6 years (10.7%)
  • None (3.2%)
  • 6-8 years (0.8%)
  • 10+ years (0.6%)

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