Help Desk Manager Jobs in San Tan Valley, AZ

Oversee technology support personnel. Help desk managers direct the day-to-day actions of a team of analysts and/or technicians, which may focus on assisting external customers, internal staff, or a mixture of both. They possess extensive knowledge regarding the hardware and software utilized by clients and/or company employees, as well as an in-depth understanding of their organization’s help desk system.

Help desk managers are enlisted to assist with particularly complex technological issues that are difficult to troubleshoot. When serving external users, they may be specifically asked to handle communications with high-level clients in need of information/assistance and/or field escalated complaints from especially frustrated customers. They also organize employee schedules and collaborate with higher management during the hiring process to develop candidate requirements and give input regarding which applicants they believe will best fit with their staff.

Search Help Desk Manager Jobs

1-9 of 9 Jobs
IQVIA Holdings Inc - Mesa, AZ (23 miles from San Tan Valley, AZ)
Qualifications Bachelor's degree in computer science or equivalent degree required Master's degree or equivalent preferred At least 8 years of CRM experience preferably with SFDC-based CRM solutions...
4 days ago
Morgan Stanley - Tempe, AZ (24 miles from San Tan Valley, AZ)
. - Managing a team of full-time and consultants, providing feedback, support and career stability %0 Qualifications & Soft Skill requirements\: - Bachelors degree, Computer Science preferred. - A minimum...
6 days ago
Insight - Tempe, AZ (24 miles from San Tan Valley, AZ)
Requisition Number: 85230 About the Company Insight Enterprise Inc is a technology Solutions Provider serving local, national, and global clients in 190 countries. Today, thousands of clients rely...
6 days ago
Goettl Air Conditioning and Plumbing - Tempe, AZ (24 miles from San Tan Valley, AZ)
Desk Managers to provide full technical services to our clients through technical call by call management Vital Factors : 100% benchmark of all installations All install jobs above 90% sensible and...
27 days ago
eXcell - Gilbert, AZ (17 miles from San Tan Valley, AZ)
USB thumb drive, DVD) Qualifications: 2-3 years of applicable work experience Technical college degree or comparable in Computer Science Certification: A+ certification; baseline OEM certifications...
28 days ago
By Light Professional IT Services - Chandler, AZ (20 miles from San Tan Valley, AZ)
Overview By Light is seeking a Service Desk Manager to join our team in a proposal to support technical and programmatic support services to ICE OCIO Mission Critical, Mission Essential, Standard,...
30+ days ago
Verra Mobility Corporation - Mesa, AZ (23 miles from San Tan Valley, AZ)
Position Overview The Corporate Application Support Manager will facilitate and manage efforts to provide production support for software and database applications across the Enterprise....
45+ days ago
Carvana - Tempe, AZ (24 miles from San Tan Valley, AZ)
Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images....
60+ days ago
Tempe Union High School District - Tempe, AZ (24 miles from San Tan Valley, AZ)
Position Summary: This position oversees and manages all help-desk support services for Tempe Union High School District and all of its site locations by monitoring the ticket system and working with...
60+ days ago

Demographic Data for San Tan Valley, AZ

Moving to San Tan Valley, AZ? Find some basic demographic data about San Tan Valley, AZ below.


Help Desk Manager Online Courses and Training Opportunities

Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this programaims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Help Desk Manager practice exams
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IT Help Desk Professional
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Salary for Help Desk Manager Jobs in San Tan Valley, AZ

This is the average annual salary for Help Desk Manager jobs in San Tan Valley, AZ as reported by the BLS.


Top Hiring Companies

Top hiring companies in your area for Help Desk Manager positions

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in San Tan Valley, AZ offer the following education background
  • Bachelor's Degree (41.2%)
  • Associate's Degree (17.5%)
  • Master's Degree (17.3%)
  • Vocational Degree or Certification (13.5%)
  • High School or GED (7.5%)
  • Some College (1.7%)
  • Doctorate Degree (1.0%)
  • Some High School (0.2%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Managers in San Tan Valley, AZ
  • 6-8 years (40.0%)
  • 4-6 years (23.9%)
  • 10+ years (13.3%)
  • 2-4 years (11.2%)
  • 8-10 years (10.6%)
  • 1-2 years (1.1%)

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