Help Desk Manager Jobs in Arkansas

Oversee technology support personnel. Help desk managers direct the day-to-day actions of a team of analysts and/or technicians, which may focus on assisting external customers, internal staff, or a mixture of both. They possess extensive knowledge regarding the hardware and software utilized by clients and/or company employees, as well as an in-depth understanding of their organization’s help desk system.

Help desk managers are enlisted to assist with particularly complex technological issues that are difficult to troubleshoot. When serving external users, they may be specifically asked to handle communications with high-level clients in need of information/assistance and/or field escalated complaints from especially frustrated customers. They also organize employee schedules and collaborate with higher management during the hiring process to develop candidate requirements and give input regarding which applicants they believe will best fit with their staff.

Search Help Desk Manager Jobs

1-8 of 8 Jobs
Reed Smith LLP - London, AR
UK Job DescriptionJob TitleDeskside Support SpecialistJob LocationLondonDescriptionTo provide general second level application support to end-users....
1 day ago
Insight - Conway, AR
Requisition Number: 82903 As a Senior Manager of the Service Desk (Help Desk) for Insight, you'll enter a high-energy and tech savvy world. We are looking for a leader who is inspiring, has...
8 hours ago
Insight Technology Solutions - Conway, AR
Job Information Insight Networking IT Help Desk Manager in AZ, United States IT Help Desk Manager AZ, US Conway, AR, US NV, US Columbus, OH, US Position Overview The Mgr....
15 days ago
Acxiom - Conway, AR
The Intern - Application Support Specialist is responsible for the ongoing support and maintenance of hosted application platform(s), along with related technologies to ultimately support our enterprise...
23 days ago
FINANCIAL TIMES - Manila, AR
About Us Across the FT Group, our people are united by a mission to deliver world-class information, news and services to our global audiences. We're a digital-first organisation made up of...
30+ days ago
Umb Financial Corporation - Little Rock, AR
Were excited to talk with you if: At least 3 years of experience in an application support role....
Remote Work
45+ days ago
Insight Enterprises - Conway, AR
Requisition Number: 82903 As a Senior Manager of the Service Desk (Help Desk) for Insight, youll enter a high-energy and tech savvy world. We are looking for a leader who is inspiring, has...
60+ days ago
Accenture - Bentonville, AR
Application Support Manager (Accenture LLP; Bentonville, AR): Accenture LLP has multiple openings for the position of Application Support Manager in Bentonville, AR and the job duties are as follows...
90+ days ago

Demographic Data for Arkansas

Moving to Arkansas? Find some basic demographic data about Arkansas below.


2,916,042
65,231

Help Desk Manager Online Courses and Training Opportunities

Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this programaims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Help Desk Manager practice exams
Are you willing to pass the HDI Help Desk Manager exam? Do you need practice material to ensure success in first attempt? Well you have come at the right place. We have all the stuff you need for...

Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

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Salary for Help Desk Manager Jobs in Arkansas

This is the average annual salary for Help Desk Manager jobs in Arkansas as reported by the BLS.

$27,473

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Arkansas offer the following education background
  • Bachelor's Degree (41.1%)
  • Associate's Degree (17.5%)
  • Master's Degree (17.3%)
  • Vocational Degree or Certification (13.6%)
  • High School or GED (7.5%)
  • Some College (1.7%)
  • Doctorate Degree (1.0%)
  • Some High School (0.2%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Managers in Arkansas
  • 6-8 years (40.0%)
  • 4-6 years (23.9%)
  • 10+ years (13.3%)
  • 2-4 years (11.2%)
  • 8-10 years (10.6%)
  • 1-2 years (1.1%)

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