Help Desk Manager Jobs in Colorado

Oversee technology support personnel. Help desk managers direct the day-to-day actions of a team of analysts and/or technicians, which may focus on assisting external customers, internal staff, or a mixture of both. They possess extensive knowledge regarding the hardware and software utilized by clients and/or company employees, as well as an in-depth understanding of their organization’s help desk system.

Help desk managers are enlisted to assist with particularly complex technological issues that are difficult to troubleshoot. When serving external users, they may be specifically asked to handle communications with high-level clients in need of information/assistance and/or field escalated complaints from especially frustrated customers. They also organize employee schedules and collaborate with higher management during the hiring process to develop candidate requirements and give input regarding which applicants they believe will best fit with their staff.

Search Help Desk Manager Jobs

1-10 of 10 Jobs
Ledgent Technology - Denver, CO
Computer Science/Information Technology or related technical certification with experience including Desktop/Help Desk support Previous experience supporting a Microsoft Windows server network environment...
21 days ago
Colorado Springs, CO
Provide operating system and application support to diagnose and resolve unique, non-recurring problems. Reimage systems as required....
30+ days ago
Denver, CO
We are looking for Help Desk Manager for our client in Denver, CO Job Title: Help Desk Manager Job Location: Denver, CO Job Type: Contract Job Description: This is an existing position that will begin...
30+ days ago
Colorado Springs, CO
Expertise to Troubleshoot, diagnose, and resolve PC issues involving Windows Operating System, Office 2013, Office 365, remote access, VPN and Outlook issues concerning end-users moves, additions, and...
30+ days ago
Siemens Corporation - Longmont, CO
Required Qualifications Qualified candidates must have a degree in Computer Science or equivalenteducation and/or experience....
45+ days ago
Leidos - Colorado Springs, CO
This position will report directly to the Service Delivery Operations Manager. What will you do in this role?...
60+ days ago
Leidos - Colorado Springs, CO
Hold current ITIL v4 Foundations certification. Demonstrated experience leading teams. Strong working knowledge of computer networks, servers, and operating systems....
60+ days ago
Avaya, Inc. - Thornton, CO
About Avaya Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for...
60+ days ago
General Assembly - Denver, CO
Who We Are: Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in todays most in-demand skills. As featured in The Economist,...
90+ days ago
Sierra Nevada Corporation - Centennial, CO
Azure, AWS, etc) Knowledge of general accounting, manufacturing and engineering procedures/processes or business related coursework Knowledge of IT Service Management best practices such as ITIL Preferred...
90+ days ago

Demographic Data for Colorado

Moving to Colorado? Find some basic demographic data about Colorado below.


Help Desk Manager Online Courses and Training Opportunities

Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this programaims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Help Desk Manager practice exams
Are you willing to pass the HDI Help Desk Manager exam? Do you need practice material to ensure success in first attempt? Well you have come at the right place. We have all the stuff you need for...

IT Help Desk for Beginners
Areyou looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that canassist you with learning the basics of what IT Help Desk technicians shouldknow?...

Title Synonyms

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Salary for Help Desk Manager Jobs in Colorado

This is the average annual salary for Help Desk Manager jobs in Colorado as reported by the BLS.


Highest Education Level

Help Desk Managers in Colorado offer the following education background
  • Bachelor's Degree (41.2%)
  • Associate's Degree (17.5%)
  • Master's Degree (17.3%)
  • Vocational Degree or Certification (13.5%)
  • High School or GED (7.5%)
  • Some College (1.7%)
  • Doctorate Degree (1.0%)
  • Some High School (0.2%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Managers in Colorado
  • 6-8 years (40.0%)
  • 4-6 years (23.9%)
  • 10+ years (13.3%)
  • 2-4 years (11.2%)
  • 8-10 years (10.6%)
  • 1-2 years (1.1%)

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