Help Desk Analyst Jobs in Glen Rock, NJ

Identify and help solve technology problems. Helpdesk analysts— also called computer or technical support specialists— may either provide individualized user assistance or troubleshoot and maintain whole computer networks. Those responsible for issues affecting the larger system investigate problems such as network glitches to determine and implement solutions. They also perform regular software upkeep and test existing systems in order to minimize the number of issues that occur.

Other helpdesk analysts provide personalized technology support to internal and/or external customers. Though some may make site visits, these analysts more often work exclusively through email or telephone communication. They pay close attention to the customer’s description of the issue and ask follow-up questions to guide their diagnoses. Communication skills are particularly important for this career, as analysts must also successfully walk users through resolution processes.

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1-15 of 771 Jobs
New York, NY (15 miles from Glen Rock, NJ)
Help Desk Analyst - Looking for Rock Stars! Boutique MSP is seeking outstanding geeks with social skills to work on our busy support desk and in the field as you serve our demanding clientele....
2 days ago
Ambulnz - New York, NY (15 miles from Glen Rock, NJ)
Were revolutionizing the delivery of healthcare and we need a Senior Help Desk Analyst to join us....
1 day ago
Hennion Walsh Incorporated - Parsippany, NJ (16 miles from Glen Rock, NJ)
Entry Level IT Help Desk Support Technician at Hennion & Walsh, Inc....
12 hours ago
Institute For Integrative Nutrition - New York, NY (15 miles from Glen Rock, NJ)
Please Note: Only applicants that can work the following schedule will be considered - Monday-Friday, 9:00 am-2:00 pm Key Responsibilities: Help Desk support, including, but not limited to, receiving...
2 days ago
Riskified - New York, NY (15 miles from Glen Rock, NJ)
Help Desk Support Specialist Information Technology New York Apply now Combined Shape Share Share this position Group 4 Copy link gmail Gmail Page 1 Copy 2 LinkedIn Page 1 Copy Facebook WhatsApp WhatsApp...
2 days ago
Donia LLC - Newark, NJ (15 miles from Glen Rock, NJ)
We are seeking a Service Desk Technician (Onsite) The Service Desk Technician will report in person to the Newark International Airport for a full-time contract position. They will Monitor data...
2 days ago
Sean Ryan Associates - Summit, NJ (21 miles from Glen Rock, NJ)
Requirements: Solid working knowledge of Windows operating systems. Specifically Windows 7/10 and Windows Server Operating Systems....
2 days ago
Talent Software Services - Newark, NJ (15 miles from Glen Rock, NJ)
IT - Help Desk TALENT Software Services Newark, NJ Contractor Apply on company site Job Details Company Overview IT HELP DESK Job Summary: Talent Software Services is in search of a IT - Help Desk...
1 day ago
Infopeople Corporation - New York, NY (15 miles from Glen Rock, NJ)
A+, Network+, Security+, MCSE, MCP 4-5 years of general troubleshooting experience with hardware or software customer services. 1-2 years of Help Desk Analyst experience with Customer Support over phone...
15 hours ago
New York, NY (15 miles from Glen Rock, NJ)
JOB DETAILS LOCATION Bronx, NY POSTED 1 Day Ago Promoted by TEKsystems Description Description: The main responsibilities will be remote phone and email support via their EZ Vista ticketing...
7 hours ago
New York, NY (15 miles from Glen Rock, NJ)
Help Desk Agent * Experis, * New York, NY * 27 minutes agocompany banner Experis company banner company banner Experis Help Desk Agent Contract W2 Job Description Help Desk Agent - Human Capital...
19 hours ago
The Execu | Search Group - New York, NY (15 miles from Glen Rock, NJ)
A recognized luxury retail company in New York City is currently seeking an experienced IT professional to join their staff as their new Helpdesk Analyst. In this role, the Helpdesk Analyst will...
2 days ago
Teaneck, NJ (7 miles from Glen Rock, NJ)
Help Desk Support Help Desk Specialist Teaneck, NJ, New Jersey Added - September-09-2021 Apply for Job Contract/Temp Our client, a manufacturer of security technologies, seeks a Help Desk or Technical...
2 days ago
Practising Law Institute - New York, NY (15 miles from Glen Rock, NJ)
Maintains network and system operating system updates with appropriate patches, and service packs as necessary....
2 days ago
Brookdale Hospital Medical Center - New York, NY (15 miles from Glen Rock, NJ)
This role is responsible for providing support, maintenance, and repair for computing devices and their associated peripherals. Help Desk Technicians are also responsible for troubleshooting...
2 days ago

Demographic Data for Glen Rock, NJ

Moving to Glen Rock, NJ? Find some basic demographic data about Glen Rock, NJ below.


11,601
368
Medium/Sm

Help Desk Analyst Online Courses and Training Opportunities

Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this programaims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

IT Help Desk for Beginners
Areyou looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that canassist you with learning the basics of what IT Help Desk technicians shouldknow?...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Glen Rock, NJ

This is the average annual salary for Help Desk Analyst jobs in Glen Rock, NJ as reported by the BLS.

$51,712

Top Hiring Companies

Top hiring companies in your area for Help Desk Analyst positions

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Glen Rock, NJ offer the following education background
  • Bachelor's Degree (43.1%)
  • Master's Degree (23.4%)
  • Associate's Degree (14.0%)
  • Vocational Degree or Certification (9.8%)
  • High School or GED (6.7%)
  • Doctorate Degree (1.7%)
  • Some College (1.0%)
  • Some High School (0.3%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Glen Rock, NJ
  • 2-4 years (36.5%)
  • Less than 1 year (25.1%)
  • 1-2 years (23.2%)
  • 4-6 years (10.7%)
  • None (3.2%)
  • 6-8 years (0.8%)
  • 10+ years (0.6%)

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